FROM INDIVIDUAL TO FAMILIES A CLIENT-CENTRED FRAMEWORK FOR INVOLVING FAMILIES
Overview
The Bouverie Centre's client-centred framework helps Mental Health and Alcohol & Other Drugs services involve families in treatment. It presents a three-level pyramid: family sensitive practice, structured family inclusion (Single Session Family Consultations), and specialist interventions, all built on a family sensitive organizational culture foundation.
Individual authors
- Dr Jeff Young (Director)
- Dr Brendan O'Hanlon (Program Manager, Mental Health)
- Shane Weir (Program Manager, Community Services)
Key insights
Key Insights:
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Family involvement improves outcomes for both clients and family members
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Three-level pyramid: sensitive practice, structured inclusion, specialist interventions
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Single Session Family Consultation (SSFC) is the preferred structured approach
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Family sensitive culture must be organizational foundation, not just clinical
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Client preferences guide family involvement while respecting family rights
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Most families benefit from Level 1-2; fewer need specialist interventions
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Implementation requires leadership support, training, and ongoing monitoring systems
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Framework helps services balance individual focus with family needs
Did this resource draw on transformative evidence?
This document was substantially based on experiential expertise. It draws from The Bouverie Centre's direct experience facilitating family-based approaches across multiple human service organisations, particularly through the Beacon Strategy which engaged 35 agencies (27 AOD and 8 mental health services) and generated extensive practical implementation knowledge.
This document was based on practice wisdom. It was informed by a "trialogue" approach that valued and incorporated the perspectives of clients, carers, and practitioners. The framework also builds on what organisations are already doing to involve families, translating existing practice wisdom into a coherent implementation guide.
This document is based on research and evaluation insights. It explicitly aims to help organisations "translate research evidence into practice" and cites strong research evidence showing family interventions improve outcomes in both mental health and alcohol/drug treatment for clients and family members.
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Categories
Resource type
Model of Care
Translational research priority theme
Dedicated supports for carers, families and supporters
Workforce capability
Families and communities