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Get Help
 

If you or somebody you know needs support with their mental health and wellbeing, here are the services that can help.

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Where to get Support

For immediate support, dial ‘000’ for Ambulance Victoria or Victoria Police.
The Collaborative Centre is not a crisis support or referral service.

24/7 support services

Mental health helplines can often provide quick assistance, advice, support and referral to other services that you may wish to connect with. There are many phone, online and text-based services that can help.

13YARN

Call for 24/7 crisis support for Aboriginal and Torres Strait Islander Australians

Lifeline

Call for support from anywhere in Australia.

beyondblue

Call for support for issues relating to anxiety and depression.

MensLine Australia

Free 24/7 telephone and online counselling for men.

Open Arms

Support for current and former defence personnel and their immediate families.

Suicide Call Back Service

Call for this free service for people having suicidal thoughts or family or friends affected by suicide.

Online and phone services

Mental health helplines can often provide quick assistance, advice, support and referral to other services that you may wish to connect with. There are many phone, online and text-based services that can help.

Anxiety Recovery Centre Victoria

Call for support with anxiety-related conditions.

QLife

Anonymous and free LGBTIQ+ peer support and referral for people in Australia.

Rainbow Door

Call, text or email this free specialist LGBTIQA+ helpline.

SANE Australia

Call for general mental health and wellbeing support.

Tandem Support and Referral Line

Call for support, information and referral for family members, friends and carers of people living with mental health challenges.

Yarning SafeNStrong

Call for free and confidential counselling service for Aboriginal and Torres Strait Islander Peoples.

DirectLine

Confidential alcohol and other drug counselling and referral in Victoria.

Safe Steps

Victoria’s 24/7 family violence response centre.

In-person services

If you would like to chat with somebody in person or via telehealth or video link, here are some services you may wish to contact.

Your GP

Your general practitioner can connect you with services and support that match your needs and preferences.

Mental Health and Wellbeing Locals

These free services provide walk-in and phone-based support for adults aged 26 years and over.

Mental Health and Wellbeing Connect centres

These free services are for people who support those with mental health and substance use issues or psychological distress.

Mental Health and Wellbeing Hubs

These services provide free support to people of all ages with issues including lowered mood, anxiety, substance use or addiction.