Evaluation of a Residential Mental Health Recovery Service in North Queensland
Overview
This academic study evaluated a residential mental health recovery service (PARC) in North Queensland using collaborative research methods. The evaluation framework combined the Scottish Recovery Indicator 2 tool and Individual Recovery Plans analysis. Results showed strong recovery-focused practices and well-regarded staff, with areas for improvement including self-management opportunities and carer feedback.
Individual authors
The specific authors listed are:
- Marion Heyeres (James Cook University) - lead author
- Irina Kinchin (Central Queensland University)
- Elise Whatley (Mind Australia Ltd.)
- Lisa Brophy (University of Melbourne/Mind Australia)
- Jon Jago (Mind Australia Ltd.)
- Thomas Wintzloff (Mind Australia Ltd.)
- Steve Morton (Mind Australia Ltd.)
- Vinitta Mosby (James Cook University)
- Narayan Gopalkrishnan (James Cook University)
- Komla Tsey (James Cook University)
Key insights
Key Insights:
- Collaborative evaluation framework successfully combined multiple assessment tools and stakeholder perspectives
- Recovery-focused practice was the service's strongest feature according to evaluations
- Staff were highly regarded for practical, supportive approach to consumer care
- Individual Recovery Plans showed diverse goals spanning health, housing, and relationships
- Low informal carer participation highlighted challenges in family engagement strategies
- Self-management opportunities for residents needed improvement and better documentation processes
- Participatory research approach enhanced framework credibility and stakeholder buy-in effectively
- Service effectively bridged gap between inpatient psychiatric care and community treatment
Did this resource draw on transformative evidence?
This document is heavily based on experiential evidence. The evaluation gathered direct experiences from 45 consumers admitted to PARC, along with staff and informal carers through Individual Recovery Plans, focus groups, and the Scottish Recovery Indicator assessments, capturing real-world lived experiences of the service.
This document is strongly based on practice wisdom. It captured frontline staff knowledge through the Scottish Recovery Indicator assessments, documented practical adaptations in service delivery, and incorporated staff insights on what works in recovery-focused care. The evaluation framework itself emerged from collaborative practice-based learning and continuous quality improvement.
This document is fundamentally based on research and evaluation insights. It employed systematic evaluation methodology using validated tools (Scottish Recovery Indicator 2), structured data collection from multiple stakeholder groups, participatory research approaches, and rigorous analysis methods including descriptive statistics and thematic analysis to generate evidence-based findings.
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Resource type
Model of Care