Webinar summary
This webinar is the first in a two-part series exploring how mental health and wellbeing services can put trauma-informed principles into everyday practice. Aimed at service leaders, managers and policy decision makers, the session draws on real-world solutions developed in partnership with three services that co-designed and piloted tools to improve trauma-informed service delivery.
The panel discusses how trauma-informed principles apply to intake, risk management and multidisciplinary support, along with organisational and team-based strategies, how leaders can support staff wellbeing, and the service design challenges and solutions involved in implementing trauma-informed practice.
📄 Download TIP Oct 2025 transcript
Trauma-informed practice toolkit and resources
This webinar draws on the Enhancing trauma-informed practice project, a partnership between Phoenix Australia, the Women's Recovery Network and two Mental Health and Wellbeing Locals to co-design and pilot practical trauma-informed tools within a Hospital in the Home program. Visit the project page for the full suite of resources, including the toolkit, policy brief, research brief and evaluation report.
The strategies discussed in this webinar are drawn from the trauma-informed practice (TIP) toolkit, a set of practical tools developed to support the implementation of trauma-informed care in day-to-day practice. The tools address organisational, team-based and individual practice, and can be downloaded as required.